The 9am phone queue
Most Irish practices see the same pattern: a wall of calls between 9am and 10am, largely for routine appointments that need no clinical judgement to schedule. Reception spends the first hour of the day taking bookings that patients would happily make themselves.
Publishing routine appointment types online clears that queue and leaves the phone free for the calls that genuinely need a person.
Publish only the appointment types you want booked directly
You decide what appears. A routine check-up, a hygienist visit or a review can be booked openly, while complex or triage-dependent appointments stay behind a phone call.
Each type carries its real length, so a 10-minute review never lands in a 40-minute procedure slot.
Confirmations and reminders cut DNAs
Every booking sends an immediate confirmation, then a reminder before the appointment. Did-not-attend rates fall sharply once patients get a reminder they can act on.
A patient who cancels the evening before frees a slot you can still fill.
Intake notes before the door opens
Prep notes and intake details attached to the booking mean the practitioner reads the case before the patient walks in, which makes short appointments run properly.
Each practice workspace is isolated: only your signed-in team can see appointments and notes, and the public page shows services and availability only.
Local discovery for practices
Patients searching "dentist near me" in Dublin are choosing between a map listing and a page that shows availability. Keeping your practice name, address and phone identical across your Google Business Profile and your booking page is what ties the two together.
Add your booking link to your Google profile, your practice website and your appointment cards.