The phone is the bottleneck
In a busy Dublin garage the phone rings while someone is under a car. Calls get missed, notes get lost, and the driver rings the next garage on the list. Missed calls can make booking harder for drivers.
A published booking page gives drivers an alternative to calling. Drivers pick a slot, describe the job, and the booking lands on your dashboard with the details already written down.
Protect your ramp time
A tyre change and a timing belt need different amounts of time. Set each service to its real duration and keep your business opening hours and unavailable time up to date.
BookiFlow currently provides one business calendar for individual appointments, not separate ramp allocation or independent staff diaries. Check your actual workshop capacity before offering a service.
Describe NCT preparation clearly
List NCT preparation with a clear price, duration and a short checklist of what you inspect. Drivers can review the details before choosing an available appointment.
Clear prices and descriptions also help drivers compare servicing options. They do not guarantee that a customer will book.
Confirm bookings and message customers manually
Email confirmations are sent after booking. Email reminder functionality exists, but live scheduled delivery remains unverified. WhatsApp/SMS links support messages you write and send yourself; automated SMS/WhatsApp delivery is planned, not currently available.
If a driver cannot make it, an early cancellation gives you time to pull a job forward from later in the week.
Be findable locally
Use the same garage name, address and phone number on your Google Business Profile, your website and your booking page. Mention the areas you actually serve — drivers search by neighbourhood, not by county.
Add your booking link to your Google profile and put a QR code on the workshop door and on invoices.